Asako.mg - Emploi Madagascar
Offre d'emploi chez BIONEXX SA

Account Manager

Publié le 04 décembre 2024 | CDI - Gestion, Comptabilité, Finance

Description de l'offre

Position based in Fianarantsoa

Missions

  • Communicate regularly with clients to understand their needs, objectives, and challenges
  • Address client concerns and resolve issues as they arise
  • Present new product/service offerings
  • Ensure contract renewals and participate in contract discussions if necessary
  • Develop an annual growth strategy for each key account by gaining a deep understanding of client needs and interests
  • Monitor client accounts and track key performance indicators
  • Coordinate with various internal teams to ensure smooth service delivery
  • Respond promptly to each client request by coordinating with Bionexx’s internal departments
  • Regularly collect feedback on product and service quality and identify areas for improvement
  • Identify and contact potential clients
  • Convert leads into clients by offering solutions tailored to their needs
  • Participate in events, webinars, or trade shows to network and gather prospects in person
  • Improve and formalize key processes to improve team efficiency
  • Develop and implement tools to streamline and improve the sales process
  • Identify areas for process optimization and work with internal teams to implement improvements

Profil

  • Master's degree in Commerce, Marketing, Management, or a related field
  • 3 years of experience in a similar position
  • Excellent writing skills
  • Proficiency in office software, especially Excel
  • Proficient in French
  • Excellent command of English required
  • Autonomous, communicative, proactive, strong negotiator
Date limite : 31 décembre 2025

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